The rapid shift to e-commerce has presented retailers with many growth opportunities—but it’s also created a number of logistics and operational challenges. Retailers are having to balance consumer demands of free and faster home delivery against rate increases, surcharges, and capacity constraints.
Tremendous opportunities exist for retailers that can adapt their supply chain strategy to overcome these challenges and meet consumer expectations. Retailers that can provide faster, more reliable home delivery and diversify their carrier mix to increase capacity and flexibility will differentiate themselves from competitors, gain an unfair share of the growing market, and build brand loyalty and lifetime value. Watch our video to learn how to build your supply chain to deliver lasting competitive advantage.
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