RSVP to our 2nd annual Customer Success Summit April 9th–11th in Dallas, TX!
Join the OnTrac team as we bring together the leading minds in supply chain and logistics to explore the latest trends in consumer behavior, share insights into e-commerce parcel delivery and learn about the latest investments we’re making to help you build a competitive advantage. RSVP to secure your spot!
This all-inclusive event will be paid for by OnTrac (including all travel and lodging). Space is limited.
Customer Success Summit Takeaways
Learn About Network Expansion & Innovation
Learn about OnTrac’s expansion & innovation plans, including our upcoming Chicago launch.
Explore Consumer Behaviors
Align your shipping strategy with the latest trends and consumer patterns to help you build lasting success.
Meet the OnTrac Team
Connect and share feedback with the OnTrac executive team.
Summit Agenda
Agenda is subject to change
Tuesday, April 9th
Arrival & Welcome Reception
Arrive at
The Westin Dallas Stonebriar
Golf Resort & Spa
1549 Legacy Dr, Frisco, TX 75034
5:45pm Meet in Lobby
6:00pm-9:00pm Welcome Event at Topgolf
Wednesday, April 10th
Summit & Dinner
12:00pm-1:00pm Lunch
1:00pm-5:00pm Meeting
Opening Remarks – Josh Dinneen, CCO
Fireside chat – Mike Duffy, CEO
Customer Experience – Andy Maruska, SVP Operational Excellence
Tech Roadmap – Bala Ganesh, CIO
Customer Panel – Tom Mara, VP Customer Success with Derek Hotchkiss, Abercrombie & Fitch, Alejandro Arguelles, Nordstrom, Dan Weiss, ShipBob
Break
Guest Speaker – Justin Forsett, Former NFL Running Back & Entrepreneur
Consumer Shopping and Shipping Trends – Josh Dinneen, CCO
5:00pm-6:30pm Happy Hour
6:30pm-8:30pm Dinner
Thursday, April 11th
Golf & Spa Services
7:00am-8:00am Breakfast
7:30am-8:30am Driving Range
8:30am Golf Tee Time
TBD Spa Services
Agenda is subject to change
Tuesday, April 9th
Arrival & Welcome Reception
Arrive at
The Westin Dallas Stonebriar
Golf Resort & Spa
1549 Legacy Dr, Frisco, TX 75034
5:45pm Meet in Lobby
6:00pm-9:00pm Welcome Event at Topgolf
Wednesday, April 10th
Summit & Dinner
12:00pm-1:00pm Lunch
1:00pm-5:00pm Meeting
Opening Remarks – Josh Dinneen, CCO
Fireside chat – Mike Duffy, CEO
Customer Experience – Andy Maruska, SVP Operational Excellence
Tech Roadmap – Bala Ganesh, CIO
Customer Panel – Tom Mara, VP Customer Success with Derek Hotchkiss, Abercrombie & Fitch, Alejandro Arguelles, Nordstrom, Dan Weiss, ShipBob
Break
Guest Speaker – Justin Forsett, Former NFL Running Back & Entrepreneur
Consumer Shopping and Shipping Trends – Josh Dinneen, CCO
5:00pm-6:30pm Happy Hour
6:30pm-8:30pm Dinner
Thursday, April 11th
Golf & Spa Services
7:00am-8:00am Breakfast
7:30am-8:30am Driving Range
8:30am Golf Tee Time
TBD Spa Services