Join the OnTrac team for the third annual Customer Success Summit—the largest customer event hosted by an alternative carrier—as we bring together your colleagues and peers in e-commerce logistics to foster real, relevant conversations on the changes happening in our industry.

2025 promises to be a milestone year in the e-commerce parcel industry. Attendees will get exclusive first access to the latest research and hear from parcel industry analysts about the fundamental transformation happening in every tier of the carrier market, from the national carriers to the postal ecosystem to the startup space. Register now to secure your spot!

This all-inclusive event will be paid for by OnTrac in accordance with your company policies, including all travel and lodging. Space is limited.

Customer Success Summit Takeaways

OnTrac's 2024 Delivery Network Expansion
Explore the Evolving E-commerce Market
Take a deep dive into the transformation happening in every tier of the carrier market and understand what this means for shippers.
Explore Consumer Behaviors
Discover Key Insights & Trends
Get exclusive access to the latest market research on the carrier landscape and retailer priorities.
OnTrac Logo Mark
Connect with Us
Enjoy organized golf and spa activities, entertainment, and networking with colleagues, peers, and the OnTrac executive team.

Meet our Guest Speaker Simon Keith

We're thrilled to announce our speaker, Simon Keith of the Simon Keith Foundation, the first professional athlete to play after undergoing a heart transplant. Hear about his foundation dedicated to helping young organ transplant recipients return to active, healthy lifestyles—and the surprising role OnTrac played in Simon’s story.

Simon Keith
Location: The RItz-Carlton, Las Colinas

The Ritz-Carlton, Las Colinas Dallas

We are excited to welcome you to this award-winning luxury resort situated on 400 acres featuring iconic mesquite trees and wildflowers of every color. Located just minutes from DFW Airport, 20 minutes from the heart of downtown Dallas and 35 minutes from Fort Worth, you can enjoy many leisure activities including the pools, spa, tennis or yoga classes.

Agenda

Agenda is subject to change. All times are listed in Central Time Zone – CT.

Tuesday, April 15th
Arrival & Welcome Reception

Arrivals & Group Activities (12:00p-5:00p)
Welcome Reception (6:00p-8:00p)

Wednesday, April 16th
Summit & Dinner

1:1 Meetings / Open Time (8:00a-12:00p)
Lunch (12:00p-1:00p)
Summit/Conference (1:00p-5:00p)
Cocktail Reception (6:00p-7:00p)
Closing Dinner (7:00p-9:00p)

Thursday, April 17th
Checkout & Departures

Checkout & Departures (7:00a-11:00a)