About OnTrac
OnTrac has continuously adapted to the ever-changing delivery and e-commerce landscape to ensure we always provide shorter transit times, more flexibility, and lower costs than our competitors. Thanks to this proactive approach, we’ve grown to be the first transcontinental carrier of choice for last-mile e-commerce deliveries.
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Our Mission: Fast & Reliable
Delivery for Every
Package, Every Day. -
One Team
We embrace learning about each other and celebrate our similarities and what each of us uniquely brings to the table. People are at the center of everything we do.
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Nurture
We are committed to the safety and well-being of all. We foster a healthy and supportive environment where individuals can reach their full potential.
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Trust
We invest our time in respectful interactions to establish a foundation of trust. Trust is the cornerstone of our commitment to each other.
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Reliable
We do what we say we are going to do. We are accountable for our work, actions, and decisions.
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Agile
We strive to offer high quality with no waste and adapt quickly to meet the needs of our customers. We generate more value as we scale.
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Customer-Driven
We embody a service mindset driven by the needs of our customers.
A Little History About
LaserShip & OnTrac
See the story behind how LaserShip and Ontrac came to combine their complementary East and West delivery footprints to become the first pure-play, transcontinental partner of choice for last-mile e-commerce deliveries.
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1986:
Laser Courier is FoundedRemember the ‘Domino’s 30 minutes or it’s free’ campaign that helped catapult the pizza chain to success? When LaserShip (previously Laser Courier) was founded in 1986, a few friends set out to be the best document delivery business in the Washington, DC metro area. To stand out amongst its competitors in a highly-fragmented industry, Laser Courier appealed to businesses with a similar ‘15-minute call-to-pick-up’ campaign, accomplished by having delivery drivers strategically located throughout the city and poised for action. Speed and unparalleled service would contribute to LaserShip’s success for many years to come.
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1991:
OnTrac is FoundedOnTrac started in 1991 as California Overnight. It was a division of its now 60-year old parent company Express Messenger Systems, Inc.(EMS). EMS began in Canada and expanded its operation through the acquisitions of several Canadian and American courier companies. They saw an opportunity to provide a more affordable next-day service from Los Angeles to San Francisco and created California Overnight.
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1999:
Barnes & Noble Becomes LaserShip’s First E-Commerce CustomerLaser Courier unveiled lasership.com and began doing business as LaserShip to explore last-mile deliveries for this thing called e-commerce during the dot-com boom. With a new name and online business in tow, LaserShip set out to sign on Barnes & Noble as its very first e-commerce customer to provide last-mile book deliveries in New York City. Although LaserShip maintains its cornerstone business delivery services until today, LaserShip decided to shift gears and focus its growth in e-commerce. Today, Barnes & Noble is still a LaserShip customer. The rest is history.
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2000:
LaserShip Launches Global Critical Delivery DivisionLaserShip expanded its service offerings by starting its Global Critical Delivery (GCD) division, providing air and ground delivery solutions for critical aviation and medical shipments. While LaserShip’s e-commerce and business deliveries are limited to the US, the GCD division provides delivery solutions around the world. In 2018, the GCD team made over 2,500 life-saving organ deliveries and helped get more than 14,000 airplanes off the ground, back in the air, and to their final destinations.
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2008 - Present:
OnTrac Parcel Logistics & Over 65 Million ConsumersSince 2008, OnTrac has reached over 65 million consumers without paying the extra fees charged by other companies. Today, OnTrac Logistics Network connects companies to local delivery professionals through leading technology, advanced material-handling, and excellent customer service. We are a SmartWay Transport Partner, a USPS Workshare Partner, and integrate with over 30 multi-solution software providers. OnTrac provides a more efficient last-mile logistics strategy, lending the abilities you expect without sacrificing flexibility, professionalism, and cost.
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2014
LaserShip Acquires Prestige Delivery SystemsIn 2014, LaserShip acquired Cleveland-based Prestige Delivery Systems, nearly doubling the company’s footprint and team. Today, LaserShip’s last-mile ground delivery network consists of more than 60 distribution centers and 4 sort centers across 23 states that reach over 140 million consumers in the US. LaserShip has evolved into a leading provider of same-day and next-day delivery services in the Eastern and Midwest U.S. for e-commerce and product-supply businesses, including some of the largest retailers in the world.
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2021
LaserShip & OnTrac MergeLaserShip merged with OnTrac with a vision to create a proven alternative to the national carriers by combining their complementary East and West coast operating footprints,
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2022
Launch Transcontinental Delivery ServiceOn July 27, 2022, that vision became a reality with the launch of our transcontinental delivery service to move packages from coast to coast in as little as 3 days.
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2023
Texas ExpansionOnTrac expands into Texas and opens four new locations in the Texas Triangle to reach 68% of the US population across 31 states and DC.
Careers at OnTrac
Come join good people with good hearts. We are a diverse team of individuals from multiple countries and cultures, creating a welcoming workplace that intends to bring out the very best in each of us. Every position is designed to support a world-class customer experience.
See Career OpportunitiesServing Our Communities
LaserShip has more than three decades of last-mile delivery experience and a history of providing critical support through in-kind delivery services, logistics and transportation consulting, volunteer time, and financial contributions.
See Our Community ImpactWe’re here to help.
If you're a nonprofit or community-based organization providing hunger relief, disaster recovery, or health improvement, we'd love to see how we can lend a hand.
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