Faster, Reliable Residential E-Commerce Parcel Delivery
Helping leading retailers and direct-to-consumer brands with faster, reliable last-mile delivery that wins customers, builds brand loyalty, and saves money.
Trusted by the Brands You Know
Connecting Leading Retailers and Shippers to Their Customers with Proven, Industry-Leading Last-Mile Delivery.
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Reach over 70% of the US population in 35 states & D.C.
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98%+ average on-time delivery performance
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1.9 day reduction in delivery time to customers
Learn More About Our Residential E-Commerce Delivery Platform
Delivering the Competitive Advantage
In today's evolving e-commerce world, successful companies are combining multiple delivery options to create a competitive distribution model. Ultimately, consumers depend on speed and flexibility in the last mile of the supply chain. As a faster, adaptable, and more cost-effective delivery partner, we work with you to develop creative solutions that help you fulfill your consumer promises.
Faster Delivery
Meet consumer expectations by getting their orders delivered to them faster.
Save Money
Reduce transit costs by 10-35% when compared to national carriers.
Reliable On-Time Performance
Keep your customers satisfied and build brand loyalty with 98%+ on-time performance.
Diversify Your Carrier Mix
Reduce costs and mitigate risk by diversifying your carrier mix.
Exceptional Support
Dedicated account manager works with you to understand your goals and prioritize partnership.
Delivery Innovation
Visual proof of delivery, SMS notifications, and other enhancements to improve the delivery experience.
Our Regional Delivery Network for Residential E-Commerce
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Hover over our sort centers to see time in transit
7-Day Service
OnTrac has launched a weekend delivery service to help retailers reach consumers every day of the week with faster, residential e-commerce delivery that meets customer demands for Saturday and Sunday delivery. Find out how to leverage our seven-day service to reach your customers up to two days faster than other carriers, enhance the delivery experience, and build brand loyalty.
Learn MoreTranscontinental Delivery Service
OnTrac is the first transcontinental carrier of choice for last-mile e-commerce deliveries that helps shippers build a competitive advantage through faster delivery times, lower costs, coast-to-coast coverage, and reliable on-time performance. Understand how shippers can take advantage of our coast-to-coast network.
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OnTrac vs. the Alternatives
| Benefits | OnTrac | National Carriers | Regional Carriers |
|---|---|---|---|
| Faster delivery that meets customers’ expectations and builds brand loyalty | |||
| Reliable on-time performance | |||
| Reach 70 million consumers in 35 states and Washington D.C. | |||
| 10-35% cost savings to help retailers protect their margins | |||
| Increased supply chain flexibility | |||
| Dedicated account manager support that prioritizes your goals over short-term profits | |||
| Visual Proof of Delivery (VPOD) when package is delivered | |||
| Delivery every day of the week, including Saturdays and Sundays, at no extra charge |
"Better compared to other carriers in terms of advancement and expansion. Consistently looking at ZIP expansions and being successful in the execution. No service disruptions. New technology is helpful to continue to monitor the customer's package delivery experience."
"Great customer support/dedicated rep, and really good tracking data. Great job guys! Thanks for the support."
"On-time performance is strong and our account manager is strong. OnTrac is doing a good job—appreciative of the proactive communication."
"Continued good service and transparency. From end to end, we have had a great experience with the OnTrac team."
Talk to an Expert
Interested in learning more about our residential e-commerce delivery solutions for your business? Tell us about yourself and a member of our team will get back in touch to explain the benefits and answer any questions
